Degraded Performance

Incident

Degraded Performance

Status: Closed
Start:
End:
Duration: 10 hours 44 minutes
Affected Components:
Higher Education Courseware Revel
Update

We are investigating an issue with our cloud service provider, Amazon Web Services. As a result, customers may see an error message, blank page, or slowness when attempting to access or navigate with your Revel courses. We will update you in the next 60 minutes with more information.

Update

Amazon Web Services (AWS) is reporting service degradations impacting Revel.  As a result, customers may see an error message, blank page, or slowness when attempting to access or navigate with your Revel courses. We will update you in the next 60 minutes with more information.

Update

Teams have made significant progress toward resolving the issue, but some users may still be experiencing errors and slowness within Revel. We apologize for the inconvenience and will update you in 2 hours.


Update

Teams continue to make progress toward resolving the issue, but some users may still be experiencing errors and slowness within Revel. We will provide an update once new information becomes available.

Resolved

We appreciate your patience while we addressed this issue. This incident is now resolved.