Degraded Performance

Incident

Degraded Performance

Status: Closed
Start:
End:
Duration: 2 hours 18 minutes
Affected Components:
Higher Education Courseware Mastering MyLab
Investigating

We're getting reports that some customers cannot access assignments via their Learning Management Systems. We are working to restore services and will update you in 60 minutes.

Update

We have confirmed a technical issue that may impact your assignment(s). Some customers may be unable to access assignments via their Learning Management Systems. Teams are working on resolving this issue; we apologize for any inconvenience. 

Resolved

We appreciate your patience while we addressed this issue. This incident is now resolved.